Privacy Policy

1. Introduction

EliteProClubs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Platform.

2. Information We Collect

2.1. Required Information:

• Account Information: Username, email address, password (encrypted)
• Gaming Profile: Gaming platform (PC/PS5/Xbox), Country, EA ID
• Profile Picture: Avatar/photo you upload

2.2. Optional Information:

• Contact Methods: Telegram, Discord, WhatsApp handles

2.3. Automatically Collected Information:

• Usage Data: Match history, tournament participation, ELO ratings
• Technical Data: IP address, browser type, device information
• Cookies: Session management and user preferences

3. How We Use Your Information

We use collected information for:

• Account creation and management
• Tournament organization and matchmaking
• ELO rating calculation and leaderboards
• Communication about tournaments and matches
• Platform improvement and analytics
• Fraud prevention and security
• Enforcement of Terms of Service

4. Data Sharing and Disclosure

4.1. Public Information:

The following information is publicly visible on your profile:

• Username
• Avatar/Profile Picture
• Country (flag)
• Gaming Platform
• EA ID
• ELO Rating and Match History
• Team Membership
• Tournament Participation

4.2. Private Information:

We will never publicly display or share:

• Email address
• Password
• IP address

4.3. Third-Party Services:

• Cloudinary - for image hosting (avatars, team logos)
• We do not sell or rent your personal information to third parties

5. Data Security

We implement appropriate security measures to protect your personal data:

• Passwords are encrypted using industry-standard hashing
• SSL/TLS encryption for data transmission
• Regular security audits and updates
• Access controls and authentication

Note: No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Update: Modify your profile information (except EA ID)
• Delete: Request account deletion
• Opt-out: Unsubscribe from non-essential communications
• Object: Object to certain data processing activities

EA ID Restriction: Once set, your EA ID cannot be changed to prevent fraud and maintain competitive integrity.

7. Data Retention

We retain your personal data for as long as your account is active. If you delete your account:

• Personal information will be deleted within 30 days
• Match history and statistics may be anonymized and retained for historical records
• Legal obligations may require us to retain certain data

8. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for platform functionality (login, sessions)
• Preference Cookies: Remember your settings and preferences
• Analytics: Understand how users interact with the Platform

9. Children's Privacy

Our Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. By using the Platform, you consent to this transfer.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through the Platform or email. Continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions, requests to exercise your rights, or concerns, please contact us through the Platform.